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Zoho's leading customer survey app, featuring integrations with Zoho CRM, Zoho Analytics, and several other apps in the Zoho ecosystem

Zoho's leading customer survey app, featuring integrations with Zoho CRM, Zoho Analytics, and several other apps in the Zoho ecosystem

Vote (637 Votes)

Developer: Zoho Corporation Pvt. Ltd.

Languages: German, English, French, Indonesian, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified)

Vote

(637 Votes)

Languages

German, English, French, …

Developer

Zoho Corporation Pvt. Ltd.

An easy-to-use, comprehensive online survey tool with impressive features.

Overview

Zoho Survey is an online survey tool designed to meet the needs of both small and large scale businesses. It provides an intuitive interface and an extensive array of features, making it an excellent choice for creating, sharing, and analyzing surveys.

Features

Zoho Survey is packed with a host of features that make creating surveys a breeze. These include customizable templates, skip logic, piping, and a variety of question types. Survey sharing is made easy with email distribution, social media sharing, and embed codes for websites.

The software also boasts advanced analytics capabilities, allowing users to gain insights from their collected data. The reports are comprehensive, featuring pie charts, bar graphs, and cross-tab analysis, among others. Additionally, the software allows for easy export of data to spreadsheets or Google Sheets for further analysis.

Ease of Use

One of the key strengths of Zoho Survey is its ease of use. The user interface is clean and intuitive, making it easy even for novices to navigate and create professional-looking surveys. The software also offers a mobile app, allowing users to create and manage surveys on-the-go.

Customer Support

Zoho Survey offers a range of support options to its users. These include a robust online help center, with articles and video tutorials covering all aspects of the software. Additionally, there is email support, and for premium users, phone support is available.

Value for Money

Zoho Survey offers a free plan with basic features, which can be a good starting point for small businesses or those new to online surveys. Paid plans offer more advanced features and integrations, providing excellent value for the cost.

Integration

The software seamlessly integrates with other Zoho products, like Zoho CRM and Zoho Campaigns, enhancing its functionality. Furthermore, it also integrates with popular third-party apps like Google Sheets and MailChimp.

Conclusion

In conclusion, Zoho Survey is a robust and user-friendly online survey tool. With its extensive feature set, seamless integrations, and excellent support, it offers great value to businesses of all sizes.

Highest-Rated Features:

  • Data Exporting - Survey
  • Survey Builder - Survey
  • Templates - Survey

Lowest-Rated Features:

  • BI Tools Integration - Survey
  • Question Types - Survey
  • Multimedia Support - Survey

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