Best IT Management Software in 2026 Freshservice Front desk and IT management software solution that's built for companies of all sizes Jira Service Management A program for developers that allows you to rapidly adjust to new changes Ivanti Service Manager ManageEngine ServiceDesk Plus Customer support software with an integrated project management module built for high-performance IT organizations Track-It! An IT tracking program that tracks tickets within small to medium businesses for enhanced productivity SunView ChangeGear System designed to manage and serve your IT needs via a virtual service desk